FAQ

 

Tickets

Q: How can I purchase Atlanta Comic Con tickets?
A: You can pre-order tickets by visiting the “Tickets” section of our website. You can also purchase tickets at the door during the convention via cash and credit card.

Q: What is the refund policy for tickets?
A: Tickets are non-refundable.

Q: I pre-ordered my tickets; How do I redeem my Eventbrite pre-order for my Atlanta Comic Con credential?
A: Bring your Eventbrite printout(s) with you to the “Will Call” area so that it can be scanned. We can also scan them from your smartphone.

Q: I pre-ordered more than one ticket through Eventbrite, but all of them show the same purchaser name. Can someone whose name is NOT on the Eventbrite pre-order still redeem it?
A: Yes! We do not check ID’s for ticket purchases. As long as the pre-order is valid (unscanned QR code), whoever holds it can redeem it for an Atlanta Comic Con credential (so don’t lose it, as anyone can redeem it!).

Q: Does my credential allow for re-entry?
A: Yes, as long as your credential is valid for that day and is unbroken and untampered with.

Q: Do you offer group/bulk or military discounts?
A: We don’t offer any discounts at this time. We price the tickets as low as we can to start with.

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Celebrity Autographs

Q: Where can I find the celebrity autograph schedule?
A: The celebrity schedules can be found on the FREE Atlanta Comic Con phone app (available for iPhone and Android).

Q: Can I purchase a celebrity autograph online?
A: No. Celebrity autographs are sold onsite during exhibit hall hours, and are cash only.

Q: How/where do I purchase a celebrity autograph?
A: You would go to the “Star Signing” area of the exhibit hall. You would pay cash in a given celebrity’s queue for however many autographs you want. Autograph sales are cash only.

Q: How much do celebrity guests charge for autographs?
A: It varies from celebrity to celebrity. Pricing can be found on our homepage directly below the image of each celebrity guest.

Q: How many autographs can I get from a celebrity guest?
A: As many as you want! Keep in mind that celebrity guests charge per autograph. So, for example, five autographs would incur five charges.

Q: May I bring my own item from home for the celebrity to autograph?
A: Yes!

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Celebrity Photo-Ops

Q: Where can I find the celebrity photo-op schedule?
A: The celebrity schedules can be found on the FREE Atlanta Comic Con phone app (available for iPhone and Android).

Q: Can I purchase a celebrity photo-op online?
A: No. Celebrity photo-ops are sold onsite during exhibit hall hours, and are cash only.

Q: How/where do I purchase a celebrity photo-op?
A: You would go to the “Star Photo-Ops” area of the exhibit hall. You would pay cash for a given celebrity’s photo-op session and return at a pre-determined time to queue up for the photo-op. Photo-op sales are cash only.

Q: How much do celebrity guests charge for photo-ops?
A: It varies from celebrity to celebrity. Pricing can be found on our homepage directly below the image of each celebrity guest.

Q: Are photo-op prices per person or per photo-op?
A: Per photo-op. So, for a single purchase, there can be multiple attendees (up to 2 adults + 4 kids) included in the photo-op.

Q: How many attendees can be in a single photo-op?
A: 2 adults + 4 kids.

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Guest Creators

Q: What days will guest artists and writers be in attendance?
A: Unless otherwise noted on our homepage, they are expected to be in attendance for all three days of the convention.

Q: How do I meet a guest creator?
A: Usually, guest creators are quite accessible. Most will be found at their table in the “Guest Artist Alley” section of the convention. On occasion, a creator will be setup at a booth instead. You can view the table/booth assignments on the FREE Atlanta Comic Con phone app (compatible with iPhone and Android) and the “Exhibitors” section of our website.

Q: Do guest creators charge for autographs?
A: Not usually, but sometimes. It varies from creator to creator. Guest creators create and manage their own pricing.

Q: Do guest creators charge for convention sketches?
A: Yes, usually. Pricing varies widely by creator, illustration complexity, size of illustration etc. Guest creators create and manage their own pricing.

Q: Will any comic grading companies be in attendance to take submissions and oversee signatures?
A: CGC and CBCS usually setup. Please check the “Exhibitors” section of our website and/or the FREE Atlanta Comic Con app (available for iPhone and Android) for the full exhibitor list to ensure that they will be in attendance.

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Cosplay

Q: What are the rules regarding cosplay weapons and props?
A: Convention staff and security reserve the right to inspect all attendees’ props to ensure that no authentic weapons of any kind are brought onto the convention center property or into the convention center building. By attending the convention, all attendees expressly agree and consent to this inspection and waive any and all objections. Any and all authentic weapons are strictly prohibited and those found or identified during any such inspection may be confiscated by convention staff and security.

Ultimately, venue security and Atlanta police will decide what is allowed and not allowed into the convention. However, you can assume that the following will NOT be allowed:

  • Any real firearms.
  • Any metal weapon with an exposed point or sharpened edge (swords, spears, arrows etc).
  • Metal or wooden baseball bats and/or clubs.
  • Any weapon or prop that produces a flame.
  • Airsoft, paintball, and bb/pellet weapons.

Q: What is your harassment policy?
A: If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of Atlanta Comic Con staff immediately.

Atlanta Comic Con is dedicated to a harassment-free con experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, nationality or national origin, or religion. We do not tolerate harassment. In most circumstances, those involved in such behavior will be expelled from the convention.

Harassment includes, but is not limited to: verbal comments that reinforce social structures of domination (related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion); overt adult images in public spaces; deliberate intimidation; stalking; following; harassing photography or recording; sustained disruption of panels or other events; inappropriate physical contact; and unwelcome sexual attention. Those asked to stop any harassing behavior or exit the convention for such behavior are expected to comply immediately.

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Panels/Programming/Contests

Q: Where can I find the schedule of convention events?
A: The event schedule can be found on the FREE Atlanta Comic Con phone app (available for iPhone and Android).

Q: Does it cost anything extra to attend celebrity Q&A panels?
A: Nope!

Q: Does it cost anything extra to attend panels, contests, and other events?
A: Nope! There might be an exception from time to time, but they are rare and the price would be noted in the event listing.

Q: Do I need to sign up to attend panels, contests, and other events?
A: Most panels and events do not require registration. For the few that do, the event description will instruct you on how to register.

Q: When/how can I sign up for the Cosplay Contest?
A: Registration for the Cosplay Contest will be held at Event Reg. and will begin as soon as the convention opens on Saturday. Spaces are limited, and they are first-come, first-served!

Q: How can I be a panelist or performer?
A: Check the “Events” page on our website for panel/performance submission information. Spaces fill up quickly, so if submissions are still being accepted, be sure to submit yours as soon as possible!

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Handicapped/ADA

Q: I am disabled and have someone who helps me throughout the day. Does this person need a ticket to enter the convention with me?
A: Yes.

Q: Are service animals allowed into the convention?
A: Documented service animals are permitted.

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Exhibitors/Vendors/Artist Alley

Q: Where can I find a list of the attending exhibitors and artists?
A: The full exhibitor and artist alley list can be found on the FREE Atlanta Comic Con phone app (available for iPhone and Android), as well as the “Exhibitors” section of our website. The list isn’t usually posted until it’s fairly close to showtime.

Q: How can I be an exhibitor?
A: Apply on the “Exhibitors” page of our website. All applications will be reviewed. If approved, you’ll be sent a Paypal invoice.

Q: Do exhibitors/vendors accept credit cards for purchases?
A: Most of them do.

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Press/PR

Q: How can I get press passes?
A: Press passes are strictly controlled. Generally speaking, press passes are given only to the major network affiliates (ABC, NBC, CBS, and FOX), the major newspaper, and the highest rated radio stations in the region. There are the occasional exceptions though.

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 Sponsorships

Q: How can I/my company become an official Atlanta Comic Con sponsor?
A: It’s quite rare that we engage in sponsorship deals as we highly value and cherish our Atlanta Comic Con brand, and are sensitive to maintaining its purity. However, if the appropriate strategic partner comes along and the circumstances are right, sponsorships are possible.

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